Press Releases

Press Releases

Get a glimpse of what’s making news at RTA.

RTA Is Giving Away Tickets To Disneyland

Ride the bus and win Disneyland tickets and 30-Day bus passes

Want a lift to the Happiest Place on Earth? Not only will RTA take you there on our CommuterLink Express Route 200, we’ll also give you free tickets to the park!

From today through December 16, anyone who rides any RTA bus (excluding Dial-A-Ride) and tells us about their experience at RiversideTransit.com automatically qualifies for a chance to win tickets to Disneyland and 30-Day bus passes good on all bus routes, including CommuterLink express routes. The top winner gets four Disneyland tickets and four 30-Day bus passes. Another lucky contestant will get two Disneyland tickets and two 30-Day bus passes. The winners will be announced December 17.

“This is a great incentive for people to try public transit,” said Chairman Art Welch. “Whether it’s a trip to school, to work, or to Disneyland, RTA is working hard to satisfy our long-time customers and encourage other people to give us a try — even if it’s just once.”

The promotion is part of RTA’s enhanced service to Disneyland that has resulted in expanded trips to the park aboard Route 200, which operates seven days a week, connecting San Bernardino and Riverside with Orange and Anaheim with a final stop at Disneyland. Last month, RTA added an additional afternoon Route 200 trip from the park to keep up with the demand from customers, many of whom are headed to the park either as visitors or employees.

Of course, customers don’t need to ride the Route 200 to enter the contest. Any of our fixed-route and express buses qualify. The contest is open to anyone at least 18 years old, and there’s a limit of one entry per person during the entire promotion.

ENTER TO WIN HERE

RIVERSIDE, CA — October 8, 2018

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RTA Expanded Weekend Service To More Routes

Service change affected more than 40 routes on September 9

If you ride the bus, your weekends got better. That’s the message Riverside Transit Agency (RTA) is telling its customers as it kicked off a new wave of schedule and routing improvements.

On September 9, RTA made several schedule and route changes to boost performance, enhance connections and expand service into new areas. In all, the changes targeted more than 40 bus routes.

Perhaps the most significant improvement is the addition of weekend service on routes 30, 31, 33, 42, 61, 74 and 79, which serve the cities of Banning, Beaumont, Hemet, Menifee, Moreno Valley, Murrieta, Perris, San Jacinto and Temecula. Because of the changes, roughly two-thirds of RTA’s 46 routes perate seven days a week, giving customers more freedom than ever to travel to their favorite weekend destinations.

“Our customers don’t slow down on weekends so neither should their bus service,” said RTA Chairman of the Board Art Welch. “Having more buses on the streets seven days a week is a game changer in the way people get around.”

As part of the service change, RTA also introduced new hours of operation on one of its newest routes, RapidLink Gold Line. To better match customer demand, the hours of operation were adjusted by one hour, beginning mornings from 6:30 a.m. (instead of the current 5:30 a.m.) to 8:30 a.m. and afternoons from 1:30 p.m. (instead of the current 2:30 p.m.) to 5:30 p.m.

Other highlights include the extension of Route 61 from Menifee to Perris and the addition of an afternoon trip from Disneyland aboard the popular Route 200. Also, Route 22, one of RTA’s longest routes stretching from Lake Elsinore to Perris to Riverside, was divided into two separate routes to boost efficiency. RTA will maintain Route 22 service between Perris and Riverside, while the section from Lake Elsinore to Perris along Highway 74 became the new Route 9.

Other RTA routes that underwent schedule and/or routing changes include the 1, 3, 8, 10, 11, 12, 13, 14, 15, 16, 18, 19, 19F, 20, 21, 22, 23, 24, 26, 27, 29, 30, 31, 32, 33, 41, 42, 49, 51, 55, 61, 74, 79 and CommuterLink express routes 202, 204, 206, 208, 210 and 212.

More information on the changes can be found in the new Ride Guide and Service Change Guide available on buses and online at RiversideTransit.com.

 

DOWNLOAD SERVICE CHANGE GUIDE | RIDE GUIDE | SYSTEM MAP

 

RIVERSIDE, CA — September 9, 2018

FOR IMMEDIATE RELEASE

Contact: Bradley Weaver
Telephone: (951) 565-5172
Cell Phone: (951) 313-0943
Email:

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Hero Bus Driver Finds Safe Place For Runaway Teen

Drivers are crucial partners in finding lost and missing persons

A Riverside Transit Agency (RTA) coach operator is being praised for reuniting a runaway teen with her family --- another example of how bus drivers do more than move people from place to place.

It was evening when Ida Castillo stopped her Route 3 bus in Eastvale and welcomed aboard a young girl who said she needed a lift somewhere far away. The teen looked distressed and without a purse or bags, she wasn’t exactly prepared for travel. Knowing something wasn’t quite right, the driver talked to the girl and quickly learned that she had run away from home.

“Poor thing,” Ida said. “I’m a mother and grandmother and I didn’t like the idea of her wandering around out there in the dark all alone. I was reassuring to her, and offered her water and food out of my own lunch pail. All I could think about was keeping this girl safe.”

Thanks to Ida’s quick thinking, the girl remained safe on the bus until police arrived and were able to reunite the 12-year-old girl with her worried family.

RTA’s Chairman of the Board Art Welch applauded the driver for a job well done: “This was a team effort that resulted in a very positive outcome,” said Welch, who is also a member of the Banning City Council. “Ida Castillo was a crucial part of this effort, which tested her customer service, vigilance and attention to detail.”

Fact is, bus drivers do much more than just get people to their destinations. Over the past two years, RTA bus drivers have helped find more than 40 missing persons and nearly 100 teens in crisis.

With 4,000 runaways each year in Riverside County, RTA continues to partner with Riverside’s non-profit Operation SafeHouse, which helps runaway and homeless children. Each of RTA’s fixed-route vehicles displays a yellow “Safe Place” sign that enables children to get transportation to the shelter without question and free of charge. RTA has worked with Operation SafeHouse since 1997.

“The partnership between RTA and SafeHouse has been a godsend for teens living in this region,” said SafeHouse Director Fonda McGensy. “Bus drivers are on the front lines of our efforts to find these teens and get them to a safe place.”

As for bus drivers like Ida Castillo, it’s all part of the job.

“We pay a lot of attention to our customers and we’re always on the lookout for people in need,” she said. “A little humanity and concern can go a long way.”

UPDATED: RIVERSIDE, CA — June 29, 2018

Ida

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Rapidlink Rides Are Free This Summer

Express route serves 14 stops between Corona and UC Riverside

Come on and take a free ride!

The Riverside Transit Agency (RTA) is giving customers another reason to ride the bus this summer when
it offers free rides aboard RapidLink from July 1 through September 3. The express route provides weekday morning and afternoon service between Corona and UC Riverside along Magnolia and University avenues. The service departs every 15 minutes and is up to 30 percent faster than other buses along the same corridor.

Since it began last August, ridership aboard RapidLink has remained steady with roughly 2,500 riders a week and those numbers are expected to rise as more people learn about the route.

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Youth Ride The Bus For A Quarter All Summer Long

Students pay 25 cents to ride the bus from June 1 through September 3

Who says a quarter doesn’t buy much nowadays?

For the third year, the Riverside Transit Agency (RTA) is rolling out a special 25-cent fare for students who ride the bus between June 1 and September 3. That means anyone in grades 1-12 with a valid school ID can ride for a quarter to the movies, the beach, a friend’s house — anywhere RTA buses goes, anytime they operate.

RTA Chair Art Welch said the special rate is a great way for students to find a safe and affordable way around town during summer break. Plus, with comfortable seating, free Wi-Fi service and USB charging ports, RTA buses offer a world-class travel experience that is both safe and reliable, he said.

“We are thrilled to bring this program back for another year,” Welch said. “It has really gone a long way in changing young people’s perception about riding the bus.”

The quarter rides couldn’t come at a better time. Beginning June 18, RTA will make it easier to reach the beach thanks to expanded seasonal service on CommuterLink Route 202. The express route will provide additional weekday and weekend trips to the Oceanside Transit Center through September 3. Roundtrip cost is usually $6 but students ride for a quarter each way.

For years, RTA has provided discounts on youth bus passes, but this new approach to offering rides for a quarter has been a hit among young riders. In fact, when RTA launched the quarter-rides during the summer and winter breaks of 2016, youth ridership climbed by 44,000 boardings. RTA expects ridership to get another boost this summer thanks to the 25-cent fares.

Perhaps the program’s biggest benefit is the fact that students don’t need to worry about carrying or losing a bus pass. The cash discount provides immediate savings and instant access to all buses, including CommuterLink express buses which serve more distant destinations. Plus, rather than spending money on bus fare, students can have more cash in their pockets when they arrive.

Getting to and from the bus stop may require a short walk, skateboard or bike ride. And yes, students can take their bike, surfboard or boogie board on the bus. While a school ID is the preferred method of getting a 25-ride, bus drivers also accept RTA Youth ID cards, or California driver’s licenses or state IDs showing the rider is under 19 years old.

RIVERSIDE, CA — May 21, 2018

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RTA’s Fuel Program Is Bearing Fruit

Move to private fuel provider six years ago allowing Agency to invest in existing services

An RTA campaign launched nearly six years ago to save the Agency gas money is paying off.

The Fuel Task Force Committee --- which began in 2012 and spearheaded by former RTA Board member and San Jacinto City Councilman Andrew Kotyuk along with current Board members County Supervisor Marion Ashley, Jeff Comerchero and Ike Bootsma --- cleared the path for how business is done at RTA when it comes to buying natural gas; participating in state and federal fuel credit programs; and working with a private contractor to manage the whole operation.

One of the biggest accomplishments of the committee was the decision in 2013 to purchase gas from an alternative fuel source instead of the public utility, the Agency’s fuel provider since the early 1990s. The move to GHI Energy, a Houston-based business that purchases and sells energy-related credits and petroleum products, helped RTA save approximately $3 million over the past four and a half years. The savings amounts to roughly $600,000 annually saved for taxpayers in fuel costs, allowing the Agency to keep fares low and invest in existing services.

Last week, RTA’s Board of Directors approved a new three-year agreement with GHI Energy to continue managing the Agency’s fuel program. The agreement is expected to save the Agency even more money moving forward.

“The efforts we put forth six years ago are starting to bear fruit,” said RTA Chairman of the Board Art Welch. “Not only are we saving tax-payer dollars, we are also investing in a world-class public transportation system.”

This isn’t the first time RTA has pushed the boundaries of how it fuels its fleet. In 1988, prior to today’s laws that regulate bus emissions, RTA was among the first transit systems in the nation to operate low-emission methanol buses. In fact, when RTA’s Riverside headquarters was built in 1986, it included a separate fueling system for alternative clean fuels. The drive for cleaner fuel didn’t stop there. In 2001, the Agency took its biggest step by replacing its entire fleet of diesel buses with compressed natural gas buses. Today, RTA’s employs nearly 175 CNG vehicles, including buses, trolleys and company vehicles.

Last year, the Agency unveiled its first near-zero natural gas vehicle. The 40-foot bus is powered by an engine that has a 90 percent reduction in nitrogen oxide emissions and 15 percent reduction in greenhouse gases, compared to RTA’s already clean-burning engines.

RTA officials say the partnership with GHI is a win-win situation.

“This innovative partnership is helping RTA save money and take advantage of plentiful supplies of natural gas,” Welch said. “It’s also part of a larger mission by RTA to better meet the needs of the customers and put a product on the streets that we can be proud of.”

 

RIVERSIDE, CA — March 5, 2018

Contact: Bradley Weaver
Telephone: (951) 565-5172
Cell Phone: (951) 313-0943
Email:

FOR IMMEDIATE RELEASE

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Riverside Transit Agency

Riverside Offices
1825 Third Street
P.O. Box 59968
Riverside, CA 92517-1968
(951) 565-5000
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Office Hours: 8:00 a.m. to 5:00 p.m. Monday through Friday. Closed Saturdays, Sundays and Holidays.

Customer Information Center
(951) 565-5002
Hours of Operation: 6 a.m. to 10 p.m. weekdays, 8 a.m. to 10 p.m. weekends.

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