RTA traded its current fareboxes for sleeker, modern ones that provide faster, smarter and better fare payment. We installed Genfare Fast Fare fareboxes on all fixed-route buses. They are similar to the current fareboxes and, until fully deployed, you will continue paying as you do now, using cash, paper passes and Token Transit mobile ticketing.

Here’s why Genfare Fast Fare fareboxes are a big deal

The new fareboxes will link to a new mobile ticketing app called GoMobile where you can buy passes, pay your fare, plan your trip and check the next arrival time of your next bus. Plus you can log into a personalized web portal to buy paper passes and reloadable smartcards that can be used on the new fareboxes. We’ll let you know when the new GoMobile app is available for download.

When fully deployed, the fareboxes will accept all kinds of payment types, including paper passes, mobile app tickets, smartcards, tap-enabled credit and debit cards, and Apple Pay and Google Pay. Cash and coin will also be accepted.

Smartcards, payments using tap-enabled credit and debit cards, and Apple Pay and Google Pay are expected to be introduced in February 2023.

Token Transit will be phased out in January 2023

In January 2023, RTA will phase out the Token Transit app and replace it with the GoMobile app. That means you will no longer be able to purchase passes on Token Transit and all mobile payments will be made through the GoMobile app. U-Pass and Go-Pass mobile passes will also transition to the GoMobile app as well.

Beginning August 1, RTA is offering 25-cent bus rides to youth, seniors, disabled and veterans on all bus routes, including CommuterLink! While on board, enjoy free Wi-Fi, USB charging ports, comfortable seating, friendly drivers, and, as always, our commitment to safety wherever you’re headed.

So who rides for a quarter?

• Youth Ages 18 and Under: Be sure to show the driver a valid ID such as school ID, driver license or other state-issued ID
• Seniors Ages 60 or Above: Valid IDs include driver license, RTA Senior ID card and Senior ID card
• Disabled Customers: Valid IDs include RTA Disabled ID card, ADA ID card or Medicare card
• Veterans: Valid IDs include U.S. Department of Veterans Affairs issued ID card, a U.S. Uniformed Services ID card, California driver’s license with Veteran designation, or RTA Veterans ID card

Cash, coin and GoMobile app payment accepted. Special rates last through June 2023.

Frequently Ask Questions

Below are answers to some questions you may have. If you have any further questions, please call the Customer Information Center at (951) 565-5002. We’re open every day until 10 p.m.

Q: When will the 25-cent fare be available?
A: August 1, 2022 to June 30, 2023.

Q: Who can ride for 25 cents?
A: Anyone age 18 and younger, seniors age 60 and above, disabled, Medicare card holders and veterans with appropriate ID.

Q: How can I pay the 25-cent fare?
A: Cash, coin or GoMobile app.

Q: If I purchase a 25-cent fare on the GoMobile app and don’t use it, can I receive a refund or use it after June 30, 2023?
A: No, all 1-ride tickets will expire upon use or on June 30, 2023, whichever occurs first, and no refunds will be issued.

Q: Will discounted 1-day, 7-day or 30-day passes be available?
A: No, they will only be available at full price.

Q: Will all other fare media be available for purchase and use on the bus?
A: Yes. On the GoMobile App, the 1-ride fare will be 25 cents for all youth, senior/disabled/Medicare and veteran categories. All other 1-day, 7-day, and 30-day passes will be available at the normal selling price.

Q: Do customers need to show ID to get the 25-cent fare?
A: Customers who pay with cash or coin must have a valid ID to qualify for the special fare. For a partial list of accepted forms of ID forms, see below. For more information on acceptable IDs, call the Customer Information Center at (951) 565-5002.

• YOUTH AGE 18 AND UNDER: Current school-issued ID card, California driver’s license or state-issued ID card.
• SENIORS AGE 60 AND ABOVE: California driver’s license, state-issued ID card or RTA Senior ID card.
• DISABLED AND MEDICARE CARD HOLDERS: RTA Disabled ID card, ADA ID card or Medicare card. Medi-Cal cards will not be accepted.
• VETERANS: U.S. Department of Veterans Affairs issued ID card, a U.S. Uniformed Services ID card, California driver’s license with Veteran designation, or RTA Veterans ID card.

More than 50 people, including members of the RTA Board of Directors, city and county lawmakers and community partners, attended the April 8 groundbreaking ceremony for the Vine Street Mobility Hub. That means construction has officially begun on the hub, which is expected to open in the spring of 2023 with 16 bus bays, a community plaza, shade structures and plenty of greenspace. There will also be attractive amenities like seating areas, information kiosks and real-time messaging signs so people can know exactly when their next bus will arrive. While the project itself is something to marvel at, it’s also important to know that projects like the Vine Street Mobility Hub are part of a broader vision for a thriving, prospering and dynamic community. During the groundbreaking, RTA’s Chairman of the Board Zak Schwank said the future mobility hub — and others like it in Perris, Temecula, and Corona — are helping RTA create a transit system that will enrich our quality of life for years to come. “During a particularly dark period in our nation’s history, it’s always uplifting to be part of something new,” he said. “When this hub opens, it will propel our ongoing efforts to connect people with their jobs, with their schools, with their families and loved ones.”

On Wednesday, March 16, RTA turned 45 years old! So much has changed since 1977, but one thing remains the same: RTA’s dedication to the world-class service for the residents of western Riverside County. Get a closer look at how far we’ve come by checking out our special anniversary publication.