Help us name our new microtransit service and you can win a $250 Visa gift card!

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Last day to enter is August 29, 2022 at 5 p.m.

About Microtransit:

Say hello to a new way to get around. It’s called microtransit. And it’s coming soon to western Riverside County.   

Over the past decade, transportation has experienced a revolution thanks to emerging technology and new ways of thinking when it comes to travel. All of this has made microtransit possible and Riverside Transit Agency is now bringing microtransit to serve portions of Hemet and San Jacinto.

So what exactly is microtransit? Pooling services such as Uber and Lyft — and now microtransit — are relatively new ways for people to get around. Microtransit is an on-demand type of transit service that offers highly flexible routing and schedules using vans or minibuses. 

And it is easy to use. In fact, microtransit uses same the technology as Uber and Lyft. So someone with a smartphone or tablet can simply open an app to schedule a pick up. After that, a vehicle would be dispatched to a nearby bus stop and off to your destination.

There’s a lot to like about microtransit. Customers will like the shorter travel times, more direct trips and the ability to book a ride both same day and in advance. Plus, microtransit uses fewer Agency resources so it’s cheaper to operate and makes efficient use of taxpayer dollars.

Microtransit is just another step in RTA’s pursuit of world-class service in the communities we serve. More details are coming soon, so in the meantime, help us give this brand-new service a name!

Contest Rules:
No purchase necessary. If we use your suggested name and you are the first person to submit it, you’ll win a $250 Visa gift card. If we can’t use any of the suggestions, all of the entries will go into a raffle, and someone will still win $250 gift card. So, you’ve got nothing to lose. Raffle winner selected by random drawing. Employees and immediate family members of Riverside Transit Agency are not eligible. Winner will be selected and notified by email or phone by October 31, 2022. Prize must be picked up at Riverside Transit Agency, 1825 3rd St., Riverside, CA 92507 during normal business hours. Winner agrees to allow their name and likeness to be used by Riverside Transit Agency for promotional purposes. Last day to enter is August 29, 2022.

On Labor Day, Monday, September 5, RTA buses will not operate. The Customer Information Center and RTA’s administrative offices will be closed. Bus service resumes Tuesday, September 6.

Beginning August 1, RTA is offering 25-cent bus rides to youth, seniors, disabled and veterans on all bus routes, including CommuterLink! While on board, enjoy free Wi-Fi, USB charging ports, comfortable seating, friendly drivers, and, as always, our commitment to safety wherever you’re headed.

So who rides for a quarter?

  • Youth Ages 18 and Under: Be sure to show the driver a valid ID such as school ID, driver license or other state-issued ID
  • Seniors Ages 60 or Above: Valid IDs include driver license, RTA Senior ID card and Senior ID card
  • Disabled Customers: Valid IDs include RTA Disabled ID card, ADA ID card or Medicare card
  • Veterans: Valid IDs include U.S. Department of Veterans Affairs issued ID card, a U.S. Uniformed Services ID card, California driver’s license with Veteran designation, or RTA Veterans ID card

Cash, coin and Token Transit app payment accepted. Special rates last through June 2023.

 

Frequently Ask Questions

Below are answers to some questions you may have. If you have any further questions, please call the Customer Information Center at (951) 565-5002. We’re open every day until 10 p.m.

Q: When will the 25-cent fare be available?
A: August 1, 2022 to June 30, 2023.

Q: Who can ride for 25 cents?
A: Anyone age 18 and younger, seniors age 60 and above, disabled, Medicare card holders and veterans with appropriate ID.

Q: How can I pay the 25-cent fare?
A: Cash, coin or Token Transit.

Q: If I purchase a 25-cent fare on the Token Transit app and don’t use it, can I receive a refund or use it after June 30, 2023?
A: No, all 1-ride tickets will expire upon use or on June 30, 2023, whichever occurs first, and no refunds will be issued.

Q: Will discounted 1-day, 7-day or 30-day passes be available?
A: No, they will only be available at full price.

Q: Will all other fare media be available for purchase and use on the bus?
A: Yes. On the Token Transit App, the 1-ride fare will be 25 cents for all youth, senior/disabled/Medicare and veteran categories. All other 1-day, 7-day, and 30-day passes will be available at the normal selling price.

Q: Do customers need to show ID to get the 25-cent fare?
A: Customers who pay with cash or coin must have a valid ID to qualify for the special fare. For a partial list of accepted forms of ID forms, see below. For more information on acceptable IDs, call the Customer Information Center at (951) 565-5002.

  • YOUTH AGE 18 AND UNDER: Current school-issued ID card, California driver’s license or state-issued ID card.
  • SENIORS AGE 60 AND ABOVE: California driver’s license, state-issued ID card or RTA Senior ID card.
  • DISABLED AND MEDICARE CARD HOLDERS: RTA Disabled ID card, ADA ID card or Medicare card. Medi-Cal cards will not be accepted.
  • VETERANS: U.S. Department of Veterans Affairs issued ID card, a U.S. Uniformed Services ID card, California driver’s license with Veteran designation, or RTA Veterans ID card.

On May 26, RTA will hold a public hearing for the Agency’s proposed FY23 Budget and FY23-FY25 Short Range Transit Plan (SRTP). The hearing will be held at 2 p.m.  at the RTA Board of Directors meeting at the County of Riverside Administrative Building, Board of Supervisors Chambers, 4080 Lemon Street, in Riverside.

To view and comment on the proposed budget and service plan, click here or come in person to RTA headquarters at 1825 Third Street in Riverside. Comments may be submitted at the May 26 Board meeting or prior to the meeting by phone at (951) 565-5002, e-mail at or standard mail at 1825 Third Street, Riverside, CA 92507, attention Director of Planning and Chief Financial Officer.

Any person who requires a translation into a language other than English in order to participate in the meeting should contact RTA at (951) 565-5002 no fewer than two business days prior to this meeting to enable RTA to make reasonable arrangements to assure a translator at this meeting.

SERVICE CHANGE GUIDE

RIDE GUIDE

Filename Date
An Adobe Acrobat file 2022 May RideGuide vFh 08-07-2022
An Adobe Acrobat file Smart Ride Guide vFh 08-07-2022

SYSTEM MAP

Filename Date
An Adobe Acrobat file 2022 May System Map v01 05-08-2022

Affected Routes: 1, 8, 11, 13, 14, 15, 16, 18, 19, 20, 22, 27, 28, 31, 32, 49, 74, 79 and 200.

Beginning May 8, RTA adjusted schedules to meet school bell times, improve connections and maintain on-time performance and overall efficiency.

ROUTE 1: Weekday eastbound trips departing from Smith & Sixth at 3:32 a.m., 5:13 a.m., 5:34 a.m., 6:37 a.m. and 7:10 a.m. have been adjusted to depart up to 15 minutes earlier to enhance connections and on-time performance. The westbound trip departing from UCR at Bannockburn at 6:20 a.m. now departs at 6:15 a.m. Weekend schedules have been adjusted to improve on-time performance. Route 1 eastbound has been moved from Bay F to Bay H at the Corona Transit Center.

ROUTE 8: Weekend counterclockwise trip departing from the Lake Elsinore Outlet Center at 7:52 a.m. has been adjusted to depart at 7:57 a.m.

ROUTE 11: Weekend schedules have been adjusted to improve on-time performance.

ROUTE 13: Weekday eastbound trips departing from the Galleria at Tyler at 9:15 a.m. and 6:15 p.m. have been adjusted to depart five minutes later at 9:20 a.m. and 6:20 p.m. respectively. The noon westbound trip departing from the Hunter Park/UCR Metrolink Station now departs at 11:54 a.m.

ROUTE 14: Weekday eastbound trips departing from the Galleria at Tyler at 1:35 p.m. and 5:35 p.m. have been adjusted to depart at 1:28 p.m. and 5:45 p.m. respectively. Westbound trips departing from the Loma Linda VA Hospital at 10:05 a.m., 4:05 p.m. and 5:05 p.m. now depart at 10 a.m., 4:13 p.m. and 5:08 p.m. respectively.

ROUTE 15: Weekday schedules have been adjusted to improve on-time performance and meet bell times at La Sierra High School. Eastbound trips departing from the Galleria at Tyler at 5:25 a.m. and 8:16 p.m. now depart at 5:15 a.m. and 8:21 p.m. respectively. Westbound trips departing from the Riverside- Downtown Metrolink Station at 4 a.m., 6:35 a.m. and 6:55 p.m. now depart at 3:50 a.m., 6:25 a.m. and 7 p.m. respectively.

ROUTE 16: Weekday and weekend schedules have been adjusted to improve on-time performance.

ROUTE 18: All weekday trips departing from the Moreno Valley Mall after 2:35 p.m. have been adjusted to depart 10 minutes later. Some schedules have been adjusted to coordinate with bell times at Vista Heights Middle School and Canyon Springs High School.

ROUTE 19: The weekday northbound trip departing from the Perris Station Transit Center at 7:28 a.m. has been adjusted to depart at 7:25 a.m. to better connect with southbound Route 31 at the Moreno Valley Senior Center. The weekday northbound trip departing from the Perris Station Transit Center at 8:22 a.m. now departs at 8:29 a.m. The weekday southbound trip departing from the Moreno Valley Mall at n2:38 p.m. has been adjusted to depart at 2:35 p.m.

ROUTE 20: Weekday eastbound trips departing from Magnolia and Elizabeth at 12:35 p.m. and 6:30 p.m. have been adjusted to depart at 12:33 p.m. and 6:33 p.m. respectively. Westbound trips departing from Iris and Lasselle at 1:05 p.m. and 5:03 p.m. now depart at 1:09 p.m. and 5:06 p.m. respectively.

ROUTE 22: All northbound weekday trips have been adjusted slightly to improve on-time performance.

ROUTE 27: The weekday northbound trips departing from the Perris Station Transit Center at 8:10 a.m. and 5:05 p.m. have been adjusted to depart at 8:15 a.m. and 5:10 p.m., respectively. The southbound trip departing Galleria at Tyler at 4:40 p.m. has been adjusted to depart at 4:45 p.m. Some weekend schedules have been adjusted to improve on-time performance.

ROUTE 28: Weekday eastbound trips departing from the Perris Station Transit Center at 6:06 p.m., 6:46 p.m., 7:24 p.m. and 7:57 p.m. now depart six minutes earlier at 6 p.m., 6:40 p.m., 7:18 p.m. and 7:51 p.m. respectively. The westbound trip departing Lincoln and Florida at 4:41 a.m. now departs five minutes later at 4:46 a.m.

ROUTE 31: Weekday schedules have been adjusted to improve on-time performance. The northbound trip departing the Hemet Valley Mall at 7:20 a.m. has been adjusted to depart at 7:15 a.m. The weekend southbound trip departing the Moreno Valley Mall at 3:11 p.m. has been adjusted to depart at 3:08 p.m.

ROUTE 32: The weekday northbound trip departing the Hemet Valley Mall at 5:35 p.m. has been adjusted to depart at 5:40 p.m. The weekend southbound trip departing from Mt. San Jacinto College’s San Jacinto Campus at 9:21 a.m. has been adjusted to depart at 9:23 a.m.

ROUTE 49: Weekday eastbound trips departing from Banana and Cherry at 5:52 a.m. and 6:50 a.m. have been adjusted to depart at 5:45 a.m. and 6:40 a.m. respectively. All eastbound trips departing from Banana and Cherry after 1:57 p.m. have been adjusted to depart 11 minutes later. Westbound trips departing from Riverside-Downtown Metrolink Station at 6:45 a.m. and 7:55 a.m. now depart at 6:40 a.m. and 7:50 a.m. respectively. All westbound trips departing from the Riverside- Downtown Metrolink Station after 1:55 p.m. have been adjusted to depart 11 minutes later. Weekday schedules have also be adjusted to coordinate with bell times at Patriot High School.

ROUTE 74: Weekday schedule adjustments have been made to improve on-time performance. The eastbound trip departing from the Perris Station Transit Center at 6:50 a.m. has been adjusted to depart at 6:45 a.m.

ROUTE 79: Weekday schedule adjustments have been made to improve on-time performance. The southbound trip departing from Simpson and Winchester at 6:20 a.m. has been discontinued. The southbound trips departing from Mt. San Jacinto College’s San Jacinto Campus at 5:40 a.m. and 7:10 a.m. have been adjusted to depart at 5:35 a.m. and 7:15 a.m.

ROUTE 200: Weekday eastbound trips departing Disneyland at 7:55 a.m., 3:20 p.m. and 6:16 p.m. have been adjusted to depart at 7:50 a.m., 3:22 p.m. and 6:22 p.m. respectively.