First-Time Ordering Senior/Disabled/Medicare Passes

First-Time Ordering Senior/Disabled/Medicare Passes

If this is your first time ordering a Senior/Disabled/Medicare pass, you must first provide documentation verifying that you are 60 years or older or are disabled. This is required only once every three years. RTA accepts your driver's license, California ID card, Medicare card, RTA-issued Senior ID, Disabled ID or ADA card. Customers must show appropriate ID each time they board a bus to receive the discounted fare. Documents may be faxed to (951) 565-5161, emailed to [email protected], or mailed to

1825 Third Street
Riverside, 92507
Attn: Pass Sales

For more information, call RTA pass sales at (951) 565-5000. RTA Pass Sales Fax: (951) 565-5007.

RTA Pass Sales Mailing Address:

RTA Pass Sales
P.O. Box 59968
Riverside, CA 92517

Riverside Transit Agency

Riverside Offices
1825 Third Street
P.O. Box 59968
Riverside, CA 92517-1968
(951) 565-5000
Email Comments

Office Hours: 8:00 a.m. to 5:00 p.m. Monday through Friday. Closed Saturdays, Sundays and Holidays.

Customer Information Center
(951) 565-5002
Hours of Operation: 6 a.m. to 10 p.m. weekdays, 8 a.m. to 10 p.m. weekends.

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