The Riverside Transit Agency values your feedback and all information will be carefully reviewed. Using the form below, please provide as much detail as possible to help us follow up appropriately.

If you need language assistance, please contact the Customer Information Center at (951) 565-5002.

Customer Information Center (951) 565-5002

Hours of Operation: 6 a.m. to 10 p.m. weekdays, 8 a.m. to 10 p.m. weekends. Information about bus routes, schedules, fares, pass outlet locations and to make a comment, complaint or commendation.

Limited or Non-English Speaking? RTA offers translation of over 200 languages.

Deaf and Hard of Hearing TTY Bus Information: 1-800-800-7825
or California Relay: 1-800-735-2929


  • Dial-A-Ride Service: 1-800-795-7887
  • Deaf and Hard of Hearing TTY Dial-A-Ride: 1-800-369-3610
  • Trip Cancellation (Toll free): (866) 543-4782
  • Cancel by E-mail:
  • After Hours ETA Hotline (Toll free): (866) 543-4782

GoMicro: (951) 633-2629

Trips can be booked on the GoMicro app 24 hours a day. GoMicro customer service is available Monday - Friday, 5:30 a.m. to 7:30 p.m. and Saturday and Sunday 6 a.m. to 9 p.m.

LOST AND FOUND: (951) 565-5000

RTA’s Lost and Found is located at the RTA business office at 1825 Third Street, Riverside. We are open Monday – Friday between 8 a.m. – 5 p.m. Lost and Found items will be held for 5 business days.

If you have lost something, you may fill out the online Lost & Found Form and a representative will contact you. Please provide as much detail as possible including the route, date, time, and location that you lost the item. 


Sign up Here

RTA offers electronic e-mail rider alerts and news delivered directly to your computer or mobile device. This service allows you to get the latest information on route and schedule changes, meetings, special events, RTA news and more.


Department Email Contact
Board of Directors Clerk of the Board
Chief Executive Officer Kristin Warsinski
Customer Information & Comments Customer Information Center
Dial-A-Ride & Contract Operations Audrey Gill
Finance Charlie Ramirez
Human Resources Laura Camacho
Information Technology Rick Kaczerowski
Maintenance Michael Johnson
Marketing and Government Relations Christine Ramsey
Media Relations Brad Weaver
Operations Audrey Gill
Planning Jennifer Nguyen
Procurement & Contracts Melissa Blankenship



NOTE: RTA operators can only provide RTA information. Please call the appropriate services with questions regarding other transportation services. RTA cannot be responsible for changed phone numbers.