Get ready for a bus with faster service, a more modern look and a whole new attitude. Say hello to RapidLink.
Project Description/Overview Open or Close
Get ready for a bus with faster more frequent service, a modern look and a whole new attitude. Say hello to RapidLink.
The Riverside Transit Agency is proud to launch this new limited-stop bus service on Route 1 between the University of California, Riverside (UCR) and the Corona Transit Center along the University and Magnolia avenues corridor. Service will launch on August 28, 2017.
RapidLink’s weekday service will be frequent with buses departing Corona and UCR every 15 minutes during peak commuting hours. That’s good news for the 7,000 customers who catch buses every day along the busy 19-mile corridor. The other good news is RapidLink travel times will be up to 30 percent faster than Route 1, which travels along the same corridor. The cost to ride will be the same as existing RTA local bus routes.
RapidLink service required the Agency to purchase new buses and provide amenities at bus stops to accommodate the new service. RapidLink buses and stops are branded differently than other fixed-route bus services. This fleet will continue RTA's tradition of using clean-burning Compressed Natural Gas and feature 38 seats, free Wi-Fi, USB chargers and a rack that can carry up to two bikes. Customers will also be able to track these buses in real-time with BusWatch at www.RTABus.com. RapidLink service between the Corona Transit Center and UCR will serve 14 bus stops. With few exceptions, these special stops will be reserved exclusively for RapidLink buses and come with modern shelters, solar-powered lighting and information signage. Stops will be located at many popular destinations. Installation of the shelters and amenities is complete with the RapidLink signs being installed in August 2017.
With the launch of RapidLink, RTA will usher in a new faster era of transit service with comfort, style and reliability.
DOWNLOAD THE GOLD LINE FACT SHEET
With an eye on the future, the Riverside Transit Agency is examining a second phase of RapidLink that would connect UC Riverside, Moreno Valley and Perris. The new service, which would be called the Blue Line, is contingent on available funding and a launch date is not known at this time.
The RapidLink Blue Line would essentially be an extension of Gold Line service. RapidLink’s Blue Line service between UCR and Perris Station would serve roughly 21 bus stops equipped with modern shelters, solar-powered lighting and information signage.
Blue Line service would be frequent, with buses departing UCR and Perris Station Transit Center every 15 minutes during peak travel times. That’s good news for the thousands of customers who catch buses every day along the busy 24-mile corridor. The other good news is RapidLink Blue Line travel times could be up to 20 percent faster than routes 16 and 19, which travel along the same corridor. The cost to ride is expected to be the same as existing RTA local bus routes.
The RapidLink Blue Line will continue RTA's tradition of using clean-burning compressed natural gas with customer amenities such as free Wi-Fi, USB chargers and bike racks.
DOWNLOAD THE BLUE LINE FACT SHEET
Conceptual Plans Open or Close
Filename Size Rapidlink Conceptual Plans 02-08-2016 13.55 MB
Project Schedule Open or Close
After several years of planning, the project kicked off in January 2015 and is expected to be complete in December 2016, with service service beginning in 2017. Milestones include:
- Board approved RapidLink project: January 2015
- Bus design approved: June 2015
- Buses ordered: July 2015
- Environmental Design (CEQA): September-October 2015
- Bus stop and shelter design: September-October 2015
- Permitting: October-November 2015
- Buses delivered: Fall 2016
- Bidding: January-February 2016
- Contract award: April 2016
- Construction: May-November 2016
- Shelters installed: January-May 2017
- Signs installed: August 2017
- Phase 1 service - Gold Line: August 28, 2017
- Phase 2 service - Blue Line: Contingent on available funding and a launch date is not known at this time.
FAQs Open or Close
What is the purpose of RapidLink?
The Riverside Transit Agency is changing the way it delivers service by introducing a special route with limited stops and faster service along one of the region’s busiest corridors. The route will connect Corona with UC Riverside, travelling along Magnolia and University avenues. RapidLink’s weekday service will be frequent with buses departing Corona and UC Riverside every 15 minutes during peak commuting hours. That’s good news for the 7,000 customers who catch buses every day along the busy 19-mile corridor. The other good news is RapidLink travel times will be up to 30 percent faster than Route 1, which travels along the same corridor. The cost to ride will be the same as existing RTA local bus routes.
What hours will RapidLink operate and how often will buses arrive?
RapidLink’s Monday through Friday service will be frequent with buses departing the Corona Transit Center and UCR every 15 minutes during peak travel times from 5:30 a.m. to 8:30 a.m. and from 2:30 p.m. to 5:30 p.m.
Are RapidLink buses different than local or CommuterLink fixed route buses??
RapidLink buses are branded differently than other fixed-route bus services. This fleet will continue RTA's tradition of using clean-burning Compressed Natural Gas and feature 38 seats, free Wi-Fi, USB chargers and a rack that can carry up to two bikes. Customers will also be able to track these buses in real-time with BusWatch at www.RTABus.com.
What amenities will the RapidLink bus stops have?
RTA installed new bus stops and upgraded existing ones at several locations along the route. Many of the new and improved bus stops include new bus shelters, benches and other amenities such as solar lighting, trash receptacles and improved route and schedule information. The upgraded stops will conveniently serve passengers traveling to many key destinations or transferring between bus routes.
Did RTA reach out to the community before deciding to make these changes?
RTA conducted a comprehensive operational analysis in the fall of 2015, which included community meetings at libraries and senior centers. RTA also reached out to the public for feedback on bus stop and shelter design in the summer and fall of 2015. Over 85 percent of the public and passengers chose the selected design.
How did public feedback affect the project?
Public comments were valuable to the project and helped RTA identify strategic locations for the RapidLink bus stops as well as the design of the stops and amenities.
How will Route 1 be affected?
Route 1 will continue to offer its current level of service with plans to increase frequency and span of service in the future.
How much will RapidLink cost?
RapidLink fares will be the same as local fixed route service with a base cash of $1.50 per boarding with discounts available for seniors, person with disabilities and veterans. Current 7- and 30-day passes will be accepted as well as Go-Pass, U-Pass and CityPass partnerships.
What happens if I board a RapidLink bus by mistake and need to get off before the next RapidLink stop?
RTA will offer a grace period when we will allow customers to get off at non-RapidLink bus stops.
How is RTA letting people know about these changes? How will I be informed?
There are many ways to stay informed. Call us at (951) 565-5002, visit RiversideTransit.com for the latest news, or follow us on Twitter, Facebook or Instagram. Customers can also sign up for i-Alerts to get project updates delivered to their phones, tablets or laptops. RTA will also provide information as necessary onboard buses. RTA ambassadors will be at selected RapidLink bus stops to assist customers before and during the first week of service.
What are the impacts to Dial-A-Ride?
There are no impacts to Dial-A-Ride service. RTA will continue to provide normal Dial-A-Ride service for seniors and persons with disabilities.
Who do I contact if I have questions or comments about the project?
Please contact RTA’s Customer Information Center at (951) 565-5002.
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Citizen/Stakeholder Support Open or Close
The Riverside Transit Agency is pleased to work with the following project partners:
- Blindness Support Services
- California Baptist University
- City of Corona
- City of Moreno Valley
- City of Perris
- City of Riverside
- Councilman Andy Melendrez - City of Riverside Ward 2
- Councilman Mike Gardner - City of Riverside Ward 1
- County of Riverside Economic Development Agency
- County of Riverside Transportation & Land Management Agency
- Greater Riverside Chambers of Commerce
- Greater Riverside Hispanic Chambers of Commerce
- Kaiser Medical Center
- La Sierra University
- Riverside Community Hospital
- Riverside Community College District
- Riverside Convention Center
- Riverside County Black Chamber of Commerce
- Riverside County Transportation Commission
- Riverside Downtown Partnership
- Riverside Transit Agency
- Supervisor Marion Ashley – County of Riverside District 5
- Supervisor Kevin Jeffries - County of Riverside District 1
- Supervisor John Tavaglione - 2nd District
- University of California Riverside
- Western Riverside Council of Governments
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RapidLink Project Comments
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