Contact Us

Contact Us

Customer Information Center (951) 565-5002

Hours of Operation: 6 a.m. to 10 p.m. weekdays, 8 a.m. 10 p.m. weekends. Information about bus routes, schedules, fares, pass outlet locations, travel training and to make a comment, complaint or commendation.

Limited or Non-English Speaking? RTA offers translation of over 200 languages.

Deaf and Hard of Hearing TTY Bus Information: 1-800-800-7825
or California Relay: 1-800-735-2929

DIAL-A-RIDE SERVICE

  • Dial-A-Ride Service: 1-800-795-7887
  • Deaf and Hard of Hearing TTY Dial-A-Ride: 1-800-369-3610
  • Trip Cancellation (Toll free): (866) 543-4782
  • Cancel by E-mail:
  • After Hours ETA Hotline (Toll free): (866) 543-4782

Travel Training: (951) 565-5002 - For people with disabilities and older adults who want to learn how to ride the bus.

RTA Business Offices:

Riverside Offices
1825 Third Street
P.O. Box 59968
Riverside, CA 92517-1968
(951) 565-5000

Office Hours: 8:00 a.m. to 5:00 p.m. Monday through Friday | Closed Saturdays, Sundays and Holidays.

E-mail Questions and Comments If you have a question, comment or complaint you can email us the information and you will receive a response within one business day.

Website: www.RiversideTransit.com

Lost and Found: (951) 565-5000

RTA’s Lost and Found is located at the RTA business office at 1825 Third Street, Riverside, or call (951) 565-5000 Monday – Friday between 8:00 a.m. – 5:00 p.m. Lost and Found items will be held for 5 business days.

If you have lost something, you may fill out the online Lost & Found Form and a representative will contact you. Please provide as much detail as possible including the route, date, time, and location that you lost the item. 

E-mail Rider Alerts - Sign up Here

RTA offers electronic e-mail rider alerts and news delivered directly to your computer or mobile device. This service allows you to get the latest information on route and schedule changes, meetings, special events, RTA news and more.

Department Contacts

Department Email Contact
Board of Directors Tammi Ford
Chief Executive Officer Larry Rubio
Customer Information & Comments Customer Information Center
Dial-A-Ride & Travel Training Stephanie Macias
Finance Craig Fajnor
Government Relations Eric Ustation
Human Resources Laura Camacho
Information Technology Rick Kaczerowski
Maintenance Bob Bach
Marketing & Travel Training Jim Kneepkens
Media Relations Brad Weaver
Operations Tom Franklin
Planning Rohan Kuruppu
Procurement & Contracts Vince Rouzaud

 

OTHER DIAL-A-RIDE SERVICES

OTHER FIXED ROUTE SERVICES


NOTE: RTA operators can only provide RTA information. Please call the appropriate services with questions regarding other transportation services. RTA cannot be responsible for changed phone numbers.

Riverside Transit Agency

Riverside Offices
1825 Third Street
P.O. Box 59968
Riverside, CA 92517-1968
(951) 565-5000
Email Comments

Office Hours: 8:00 a.m. to 5:00 p.m. Monday through Friday. Closed Saturdays, Sundays and Holidays.

Customer Information Center
(951) 565-5002
Hours of Operation: 6 a.m. to 10 p.m. weekdays, 8 a.m. 10 p.m. weekends.

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