Contact Us

Customer Information Center (951) 565-5002

Hours of Operation: 6 a.m. to 10 p.m. weekdays, 8 a.m. 10 p.m. weekends. Information about bus routes, schedules, fares, pass outlet locations, travel training and to make a complaint or commendation.

Deaf and Hard of Hearing TTY Bus Information: 1-800-800-7825
or California Relay: 1-800-735-2929


  • Dial-A-Ride Service: 1-800-795-7887
  • Deaf and Hard of Hearing TTY Dial-A-Ride: 1-800-369-3610
  • Trip Cancellation (Toll free): (866) 543-4782
  • Cancel by E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • After Hours ETA Hotline (Toll free): (866) 543-4782

Travel Training: (951) 565-5002 - For people with disabilities and older adults who want to learn how to ride the bus.

RTA Business Offices:

Riverside Offices
1825 Third Street
P.O. Box 59968
Riverside, CA 92517-1968
(951) 565-5000

Office Hours: 8:00 a.m. to 5:00 p.m. Monday through Friday | Closed Saturdays, Sundays and Holidays.

E-mail Comments


Lost and Found: (951) 565-5000

RTA’s Lost and Found is located at the RTA business office at 1825 Third Street, Riverside, or call (951) 565-5000 Monday – Friday between 8:00 a.m. – 5:00 p.m. Lost and Found items will be held for 5 business days.

Jobline: (951) 565-5010

Department Contacts

Department Email Contact
Board of Directors Tammi Ford
Chief Executive Officer Larry Rubio
Customer Information & Comments Customer Information Center
Dial-A-Ride & Travel Training Virginia Werly
Finance Craig Fajnor
Government Relations Eric Ustation
Human Resources Laura Camacho
Information Technology Rick Kaczerowski
Maintenance Bob Bach
Marketing Jim Kneepkens
Media Relations Brad Weaver
Operations Tom Franklin
Planning Rohan Kuruppu
Procurement & Contracts Vince Rouzaud



  • Banning Dial-A-Ride: (951) 922-3252
  • Beaumont Dial-A-Ride: (951) 769-8532
  • Care-A-Van (Hemet, San Jacinto): (951) 791-3572
  • Corona Dial-A-Ride: (951) 734-7220
  • Riverside Special Transportation (Seniors & the disabled only): (951) 687-8080
  • Valley Care Transport: (951) 658-7611


  • Amtrak: (Nationwide Rail Passenger Service): 1-800-872-7245
  • Coaster: (Rail service in San Diego County): 1-800-262-7837
  • Corona Cruiser: (951) 734-9418
  • Foothill Transit (Service throughout San Gabriel Valley): 1-800-743-3463
  • Greyhound (Nationwide service): 1-800-231-2222
  • Metrolink (Rail Passenger Service): 1-800-371-5465
  • Metro (Red Line, Blue Line, MTA, etc.): 1-800-COMMUTE (266-6883)
  • Moreno Valley Free Neighborhood Shuttle: 1-877-665-4623
  • North County Transit District (Service in North San Diego County): (760) 966-6500
  • OCTA (Service throughout Orange County): 1-800-636-7433
  • OMNITRANS (Service throughout Western San Bernardino County): 1-800-966-6428
  • Palo Verde Valley Transit (Service in the city of Blythe): (760) 922-1140
  • Pass Transit (Service in Banning, Beaumont and Cabazon): (951) 769-8532 (951) 922-3243
  • Sunline Transit (Service throughout Palm Springs and Coachella Valley): (760) 343-3456
  • Super Shuttle (Service to Ontario Airport): (909) 467-9600

NOTE: RTA operators can only provide RTA information. Please call the appropriate services with questions regarding other transportation services. RTA cannot be responsible for changed phone numbers.

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