BOARDING THE BUS
Every person boarding the bus needs to pay a cash fare, purchase a pass or show a valid monthly pass.

SERVICE ANIMALS AND PETS

Service or guide animals necessary for travel by passengers with disabilities are allowed on all RTA vehicles.

Small pets and non-service or guide animals are allowed only if owners comply with the following rules:

1. Small animals such as birds and cats must be secured in a commercially made pet carrier or cage that can be safely placed on the passenger’s lap and does not require a separate seat.
2. Glass, breakable or homemade carriers are not permitted.
3. The animal must be completely enclosed within the pet carrier or cage at all times.
4. The pet carrier or cage must completely prevent the animal from escaping or physically contacting another passenger or of escape.
5. The pet carrier or cage must be constructed so that no bedding material or pet waste can exit.

The animal must not interfere with, disrupt or disturb any service or guide animals on the vehicle.

TRAVEL TIPS

While on board the bus, we ask that you observe a few courtesies to make your ride easier, safer and more pleasant for yourself and other passengers.

• At the bus stop, gather all your belongings ahead of time so getting onto the bus will be much easier.
• Please be courteous to disabled customers as they may need more time to board the bus.
• At the terminal, do not walk in the bus pathway. This hinders buses from entering the terminal and is a safety hazard.
• No eating, drinking, smoking, loud music or changing of clothes or diapers.
• Carry-on bags limited to two. Shopping carts and strollers must be folded prior to boarding.
• Please refrain from talking to the operator while the bus is in motion.
• No graffiti, alcohol, drugs or weapons of any kind permitted on the bus.
• Push the black or yellow strip between the windows to signal your stop.
• All passengers should remain seated until the bus comes to a complete stop.
• Please exit through the rear doors, if possible, to speed boarding of passengers.
• Fold-up seats and seats directly behind the operator are intended for seniors and passengers with disabilities. Please be prepared to relinquish them on request.
• Keep your buses and bus stops clean by using trash receptacles.
• Please keep your feet off the seats.
• Shirts and shoes must be worn at all times.

SURFBOARD/BOOGIE BOARDS

Surfboards and boogie boards no longer than six feet and with a maximum 4” skeg are permitted on buses provided they are enclosed in a bag, can be positioned in front of the passenger while the bus is in motion and do not take up an additional seat or the seating or leg space of another passenger. Driver may secure boards inside bus near front door if necessary.

Title VI of the Civil Rights Act of 1964

In accordance with Title VI Civil Rights Act of 1964, The Riverside Transit Agency (RTA) prohibits discrimination on the basis of race, color, and national origin in programs and activities receiving federal financial assistance. To request information on procedures for filing a complaint or to notify RTA of any perceived violation of the act, please contact the Human Resources Department at (951) 565-5000.